🔎 Transparency
Clear pricing: we charge a success fee only if you are compensated. No surprises.
Our mission
Make your rights simple, actionable, and accessible
Every year, millions of travellers experience delays, cancellations, denied boarding, or missed connections without knowing they may be entitled to compensation of up to €600 per passenger. The process can be long, unclear, and discouraging.
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Fly Claim is here to change that:
we simplify the process so you can enforce your rights
without stress and without wasting time.
✓ No upfront payment
Submit your claim for free — no initial fees required.
✓ Pay only if you win
A success fee applies only when compensation is obtained.
Our expertise
A team + smart tools focused on your result
Fly Claim combines complementary skills to maximize your chances: eligibility analysis, claim qualification, evidence building, follow-ups, negotiation…
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Legal expertise
Focused on passenger rights and applicable regulations.
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Smart assessment
Checks eligibility based on your itinerary and incident type.
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Case management
Clear follow-ups, evidence handling, and end-to-end tracking.
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Traveller mindset
We know how frustrating it is to be left without answers.
Our goal: make passenger rights work in real life, even when airlines push back.
Our values
Clarity, trust, and determination
🧩 Simplicity
Fast eligibility check and a simple claim form — no jargon, no unnecessary steps.
🔒 Trust
Your data is handled carefully: you stay in control of your claim and your information.
🛡️ Persistence
If an airline refuses without valid grounds, we follow up, document, and defend your claim methodically.
Check my compensation
Fast • No upfront fees
Why Fly Claim?
Because you deserve answers — and the compensation you’re entitled to
Fly Claim was built to make passenger rights real. When an airline delays, refuses, or ignores your request, giving up shouldn’t be the default. Our role: turn your rights into a result.
Had a flight issue?
Check eligibility in 2 minutes • €0 upfront
Eligibility
Who can use Fly Claim?
Any passenger who experienced a disruption that may lead to compensation, including:
Common cases
- Delayed flight (e.g., arrival delay ≥ 3h at final destination, conditions apply)
- Cancelled flight with insufficient notice
- Denied boarding (overbooking)
- Missed connection on the same booking (final destination delay matters)
- Downgrading (lower travel class)
Good to know
Even if your flight happened some time ago, you may still be able to claim. The time limit depends on your jurisdiction and situation.
Easiest option: submit the request — we’ll assess your eligibility.
Our commitment
Clear support from submission to payout
We handle the key steps: case qualification, evidence preparation, claim submission, follow-ups, and negotiation. You’re updated at the important milestones along the way.
🤝
You’re not alone: Fly Claim supports your case end-to-end.
If your case is eligible, we do our best to secure your compensation.
If your case is eligible, we do our best to secure your compensation.
Contact us
Reply within 24 business hours
Frequently asked questions
FAQ
Do I have to pay anything upfront?
No. You pay nothing to start. A success fee applies only if compensation is obtained.
Which flights are covered?
Coverage depends on the route and the airline. In many situations, delays, cancellations, denied boarding, missed connections, or downgrading may qualify depending on the applicable rules.
How long does a claim take?
Timelines vary by airline and case complexity. It can take several weeks. We handle follow-ups and keep your case moving.
What documents should I provide?
Ideally: booking confirmation, boarding passes (if available), airline emails/SMS, and any useful proof (screenshots, photos, receipts).