AT A GLANCE

EU261: Your rights in case of flight delay or cancellation

The European regulation EU261 (EC261) protects air passengers in the event of:
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• flight delay
• flight cancellation
• missed connection
• denied boarding (overbooking)

If the airline is responsible for the disruption, you may be entitled to compensation of up to €600 per passenger.
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‍EU261 Compensation Amounts
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‍• €250 for flights up to 1,500 km
• €400 for flights between 1,500 km and 3,500 km
• €600 for flights over 3,500 km
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‍Extraordinary Circumstances
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‍Some situations may be considered extraordinary circumstances, such as:
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• extreme weather
• air traffic control strikes
• security risksIn these cases, the airline may not be required to pay compensation.