Vueling cancelled flight:refund, rerouting and compensation
If Vueling cancelled your flight, you may choose a refund or rerouting, receive care and, depending on notice and cause, claim up to €600.
Each case depends on the itinerary, final delay, cause and applicable rules. Compensation is never automatic.
A Vueling cancellation can create several separate rights
Vueling must offer a refund or rerouting. Compensation of €250, €400 or €600 may be added when notice was given less than 14 days before departure and no exemption applies.
Refund, rerouting, care and compensation are separate rights. Taking a replacement flight does not automatically remove compensation.
How much can you claim from Vueling?
Where European fixed compensation applies, the amount mainly depends on distance.
Do not accept a voucher without checking whether you are entitled to a monetary refund.
Refund or rerouting after Vueling cancels: which should you choose?
Review the facts before sending the claim.
Notice received
Keep the exact date and time of the cancellation email, text or notification.
Replacement flight
Compare the offered departure and arrival times with the original itinerary.
Ticket refund
If the journey no longer serves its purpose, check your right to a monetary refund.
Care while waiting
Meals, hotel and transport may be due while you wait for rerouting.
Choose according to your travel purpose. A refund may fit when the trip is no longer useful; rerouting is meant to get you to the destination as soon as possible or later at your convenience.
Keep each right separate
One disruption can create several requests supported by different evidence.
Fixed compensation
€250, €400 or €600 depending on distance and eligibility.
Ticket refund
The ticket price may be due in qualifying situations.
Rerouting
Alternative transport to the destination may have to be offered.
Care
Meals, hotel and transport may be due while waiting.
Refund or rerouting after Vueling cancels: which should you choose?
Choose according to your travel purpose. A refund may fit when the trip is no longer useful; rerouting is meant to get you to the destination as soon as possible or later at your convenience.
Evidence to keep for Vueling
Booking confirmation
Reference, ticket and full itinerary.
Boarding passes
Original, replacement and connecting flights.
Vueling messages
Emails, texts and stated reason.
Actual times
Departure, arrival and door opening.
Itemised receipts
Necessary meals, hotel and transport.
Previous correspondence
Case number and replies received.
How to submit the request
Describe the journey
Date, flight number and final destination.
Classify the disruption
Delay, cancellation or involuntary refusal.
Attach evidence
Documents, messages and expenses.
Track the case
Keep copies and references for every exchange.
Relevant Fly Claim pages
Vueling FAQ
Must Vueling refund a cancelled flight?
Where the rules apply, the airline should offer a choice between reimbursement and rerouting.
Can I get €600 as well as a refund?
Potentially yes. The rights can coexist if compensation conditions are met.
Why does the 14-day notice period matter?
Notice at least 14 days before departure generally removes fixed compensation, but not refund or rerouting rights.
Must I accept Vueling’s replacement flight?
Review the offered route and timings against your applicable rerouting rights before deciding.
Can hotel costs be reimbursed?
They may be recoverable when an overnight stay was necessary and Vueling did not provide required care.
Do extraordinary circumstances remove every right?
No. They may remove fixed compensation, while refund, rerouting and care can remain.
Ready to check your Vueling claim?
Enter the flight and provide supporting documents with no upfront cost.