Transavia delayed flight:your compensation and care rights
Did your Transavia flight arrive late? Depending on the delay at the final destination, distance, route and cause, you may receive care and claim compensation of up to €600.
The relevant delay is measured at the final destination. Eligibility depends on the route and exact circumstances.
An Transavia delay of at least 3 hours on arrival may qualify for compensation
Where European passenger rights apply, fixed compensation may be due when you reach the final destination with a significant delay.
Transavia may avoid compensation only if it proves unavoidable extraordinary circumstances despite reasonable measures.
How much for an Transavia delayed flight?
Ticket price does not determine the main amount: distance and final delay are the key factors.
At least 3 hours late.
At least 3 hours late.
At least 4 hours late.
For some flights over 3,500 km arriving 3 to under 4 hours late, compensation may be limited to €300.
When can you claim from Transavia?
Fly Claim checks these four points in particular.
A covered journey
The flight must fall within European passenger-rights rules or another applicable regime.
Sufficient final delay
Delay is calculated at the final destination, not only at departure.
A valid booking
You must have complied with applicable check-in and boarding requirements.
A compensable cause
Transavia must be unable to prove an unavoidable extraordinary circumstance.
Meals, hotel, communications and reimbursement
Care rights are separate from fixed compensation.
Meals and refreshments
Reasonable care should be offered once the applicable waiting threshold is reached.
Communications
You should be able to make the communications provided for by the rules.
Hotel and transport
If departure moves to the next day, accommodation and transfers may be due.
Abandon travel after five hours
After a long departure delay, you may choose not to travel and request the applicable refund.
If Transavia does not provide required care, keep itemised receipts for necessary and reasonable expenses.
Delay is measured through to your final destination
When several flights are on one booking, a missed connection can count towards the total delay. Keep the full itinerary, replacement boarding passes and rerouting details.
When can Transavia refuse compensation?
Simply saying “extraordinary circumstances” is not enough: the cause and reasonable measures must be established.
Internal causes to investigate
Late aircraft rotation, crew organisation and ordinary technical faults are not automatically extraordinary.
Potential extraordinary events
Dangerous weather, air-traffic-control restrictions or security risks may exclude compensation when proven.
The airline bears the evidence
Transavia must show the link to the delay and why reasonable measures could not avoid it.
Documents useful for an Transavia claim
Booking confirmation
Reference, flight number and full itinerary.
Boarding pass
Paper or digital document for each segment.
Transavia messages
Emails, texts and any reason given for the delay.
Actual arrival time
Flight-tracking screenshot or arrival information.
Expense receipts
Itemised meals, transport and accommodation.
Connection documents
Replacement boarding passes and rerouting offer.
Your request in four steps
Enter the flight
Add date, number and route.
Provide evidence
Upload the documents and messages you have.
We assess the criteria
Final delay, distance, route and cause are reviewed.
Pay only if successful
No upfront fee; commission applies only if compensation is recovered.
Related pages to explore
Transavia delayed flight FAQ
How long must an Transavia delay be for compensation?
The usual threshold is at least three hours at the final destination on a covered journey.
What is the maximum compensation?
Compensation may reach €600 depending on distance, final delay and the applicable rules.
Does a technical fault always remove compensation?
No. An ordinary technical issue is not automatically an extraordinary circumstance.
Must Transavia pay for meals or a hotel?
Appropriate care may be due depending on the waiting time. Keep receipts if it is not provided.
What if Transavia blames the weather?
Ask for the precise reason. The airline must establish the actual impact and reasonable measures taken.
Can a missed connection qualify?
Yes, where flights are on one booking and the final delay meets the applicable threshold.
Is your Transavia delay eligible?
Enter your journey for an initial assessment with no upfront fee.